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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 2	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
Topic 3	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 4	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q60-Q65):

NEW QUESTION # 60
An existing Salesforce customer has built a data model with many custom objects for their call center operations.
How can the customer use OmniStudio to improve the agent experience?

A. OmniStudio can be used without leveraging the Energy and Utilities Cloud data model.
B. The Energy and Utilities Cloud data model is required for OmniStudio.
C. OmpiStudio can be used with custom objects but will need to be migrated to the Energy and Utilities Cloud data model.
D. Certain agents can use Energy and Utilities Cloud OmniStudio and Data Model, while other agents da nat.

Answer: A

NEW QUESTION # 61
The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.
Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?
Choose 3 answers

A. The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.
B. The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.
C. The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,
D. The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.

Answer: A,C,D

NEW QUESTION # 62
An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.
What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?

A. Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license information.
B. Call Salesforce Support to get the Energy and Utilities Cloud information.
C. Go to Setup -> Company Information -> Permission Set Licenses.
D. Execute a SOQL query to retrieve the license count

Answer: C

Explanation:
The most effective way to check for the number of assigned Salesforce Energy and Utilities Cloud licenses is through the Salesforce Setup menu. By navigating toSetup, then toCompany Information, and looking at thePermission Set Licensessection, administrators can quickly view the number of licenses assigned and available for various Salesforce products, including Energy and Utilities Cloud. This method provides a straightforward and accessible means of license management within the Salesforce environment.References= Salesforce's official documentation on managing licenses, including viewing assigned licenses through the Company Information section, provides comprehensive guidance:https://help.salesforce.com/articleView?id=users_license_types_available.htm

NEW QUESTION # 63
Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

A. Metadata API
B. SSO data access
C. Omnichannel data access
D. Streaming data API

Answer: C

Explanation:
Salesforce Energy and Utilities Cloud provides a comprehensive, unified view of utility customer interactions across multiple channels, facilitating seamless service and support. The digital interaction platform, by leveraging omnichannel data access, enables utilities to offer their customers a consistent experience whether they're accessing information online, through mobile applications, or via internal console applications. This approach ensures that all data access methods are integrated and provide a unified experience, reflecting Salesforce's commitment to creating connected customer experiences across various touchpoints. Reference = Salesforce Energy and Utilities Cloud documentation emphasizes the importance of creating a connected and seamless customer experience across different channels and platforms, which is achieved through omnichannel data access. This can be further explored in the Salesforce Energy and Utilities Cloud guide and the Salesforce Omnichannel features documentation: https://www.salesforce.com/products/industries/energy-and-utilities/overview/

NEW QUESTION # 64
An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.
Which tools are primarily used to create and modify this console?

A. Custom Code: Lightning Web Components (LWC), Apex, and Visual Force pages
B. Platform: Flaws, Visual Force, Lightning Components, and Apex
C. OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures
D. Industries CPQ: Opportunity, Quote, and Order Management

Answer: C

NEW QUESTION # 65
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Pass Guaranteed Energy-and-Utilities-Cloud - Salesforce Energy and Utilities Cloud Accredited Professional Exam–Efficient Exam Bible

Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q60-Q65):

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